While working at Anywhere Real Estate
KeySign
Writing and signing a complete, compliant home offer at the property.
About me
Product Designer + Design Technologist
I build working prototypes in code and conduct user research sessions.
My path
Three and a half years at Anywhere, the company behind Coldwell Banker, Century 21 and Sotheby's International Realty.
At Anywhere I designed property search, the Estately home search app, the Denali agent app and the BOSS broker app. I also contributed to the design system and worked on an AI scheduling tool for agents and onboarding for agents joining a new brokerage.
Now I want to get back on a team where I can make a big impact.
Before 2022
Altia, ForeSee, Statmuse, Meltwater, The Huffington Post
Senior roles in enterprise SaaS, analytics and media. First designer at The Huffington Post, Statmuse and Meltwater.
May 2022 to Oct 2024
Contract Product Designer, Randstad Technologies
Placed at Realogy, now Anywhere, to design Denali after an outside firm's first version stalled. I also worked on property search and Estately.
Oct 2024 to Dec 2025
Senior Product Designer, Anywhere Real Estate
I joined full time and worked on Denali, BOSS and KeySign until the Compass acquisition and layoffs.
Dec 2025 to now
Product Design Consultant, Proof Practice
I started my own consultancy after the acquisition. I design for small businesses that sell a service.
The work
Each project has three pages: the situation, what I did, and what changed.
While working at Anywhere Real Estate
Writing and signing a complete, compliant home offer at the property.
While working at Anywhere Real Estate
One mobile workspace for agents to run a deal from listing to closing, in place of three back office tools.
While working at Anywhere Real Estate
A mobile app for brokers to set goals, see how their office is doing and recruit agents.
Design system
A design system where only one thing on a screen can demand attention. Watchtower is a live demo built with it.
KeySign, the offer at the property
Buyers decide right after a showing. The tools to write the offer needed a desk.
In interviews and research for Denali, agents kept telling me deals lost momentum after the showing. Some joked they wished they could sign the deal in the driveway.
To write an offer, agents drove back to the office and rebuilt it across four separate tools. By then the buyers had cooled off, or the seller had taken another offer.
TUESDAY 2:47 PM · 1428 MAGNOLIA CT
They just said yes.
Everything captured at intake is already on this phone. Write the offer before they get in the car.
KeySign, the offer at the property
I took it from a finding to the roadmap, then designed the production version.
I shared the finding with the UX team, then demoed it to the VP of Product Design and later to leadership. It went on the roadmap as part of Denali.
The hard part was the rules. Forms, disclosures and deadlines change from state to state, and every one had to be handled inside the flow, on time.
Purchase terms
11 of 12 · one competitive call left
Offer price
Close of escrow
Disclosure package
11 of 12 ready
KeySign, the offer at the property
Agents write and sign a complete, compliant offer at the property, before the buyers cool off.
The state's forms and deadlines are built into the flow, so nothing is missed and nothing runs late. They answer the counter and open escrow from the same app.
Offers arrive complete, with every disclosure signed on time and a record of every step.
6:12 PM · THREE HOURS LATER
Seller countered.
Counter no. 1 · reply by 9:00 PM
$40,000 under the ceiling the buyers already agreed to.
ACCEPTED · ESCROW OPEN
$2,235,000
Escrow # 25-114872
Contingency clock
Audit trail
Denali, the end to end transaction
Agents ran every deal across three tools built for the back office.
My Deals, Transaction Manager and Trident were made for accounting, compliance and reporting. Agents found them confusing and slow, and did the work at a desk.
Denali was Anywhere's new mobile app for agents. My part was the transaction, from the first listing to closing.
↓
Denali, the end to end transaction
I owned product design for the transaction from end to end.
I worked with my squad of developers, product managers and research, and with partners in legal, compliance and brokerage operations.
The screens use a design system that an outside design firm built before I joined.
0 of 3 steps complete
Enter your seller details.
This information will be used to populate all documents for this deal. Please be as accurate and complete as possible.
Who is the seller?
Is this listing a referral?
123 Main Street
Richmond, VA 23011
Transaction management
Suggested actions
Denali, the end to end transaction
One app to run a deal from listing to closing. Offers, milestones and commission all live in one place.
They review documents in the app and comment on the exact page that needs fixing. Files close complete, and nobody chases agents for paperwork.
Milestones
4 of 9 complete
1st deposit submitted
Begin title process
Mortgage application submitted
Inspections completed
Ensure title commitment
Seller orders HOA documents
Mortgage commitment from lender
Clear to close with all parties
Closing date
Mar 19 · 1:59 PM · Transaction coordinator
Page 1 Missing dates on the seller signature line.
Page 4 Initial the lead paint section.
Mar 19 · 1:58 PM · Broker
Everything else is ready. Resubmit when fixed.
None yet
BOSS, the broker operating system
Brokers run an office of agents, but their numbers lived in desktop reports.
Nothing on a broker's phone helped them set a goal for the year, see how the office was tracking, or find agents to recruit.
BOSS was a new mobile web app for brokers. It loads the office's numbers on day one, and its first task is setting a business goal.
Hi Pat, welcome to BOSS
Here is where your office stands today.
2024 business tracking
Pulled in from your brokerage's reporting.
Data refreshed 11/23/24
Tasks
Start from last year and see a suggested goal for 2025.
Business goalSet goalBOSS, the broker operating system
I owned product design for goals, tracking and recruiting.
I prototyped goal setting and tracking and tested them with brokers before build, working with my squad of developers, product managers and research.
Gross commission income (GCI), company
GCI by month
Sides, company
Sides by month
BOSS, the broker operating system
Goal setting and tracking shipped in BOSS.
They set a goal in a few steps, see commission income against it for the office and each agent, and spot who needs help before the year gets away.
They can see who joined and who left, how productive the office is, and find agents worth recruiting from MLS data.
Goals and recruiting moved out of spreadsheets and into one app brokers carry with them.
Total GCI
$1.22M8% YoY
Total agents
42/25% YoY
Current / Pending
Recruiting matches
Lists
Recent prospect activity
Wolf-Rayet and Watchtower
Most design systems don't stop a screen from filling up with things fighting for your eye.
They have colour palettes, components and docs, and a guideline like "use emphasis sparingly". That holds until a deadline, a new team member, or a feature that feels important enough to break it.
It matters most on screens people watch all day, like a support queue or a team of AI agents. People there need to see what needs them now.
Wolf-Rayet and Watchtower
I built a design system with one rule. Only one thing on a screen may demand attention.
To test it, I designed and built Watchtower, a dashboard where one person supervises a team of AI voice agents on live calls.
Wolf-Rayet and Watchtower
One person can watch fourteen live AI calls and catch the one that needs them.
Each agent works within set limits. When it tries something outside them, Watchtower pauses that one action and asks a person to decide. If no one answers, the action does not go through.
Everything else on the screen stays quiet, so the decision is easy to spot.
Thank you
I'm looking to join a product team where I can make a big impact. Let's talk.