Selected case studies showing my range across UX, UI, strategy, systems, and execution.
Designing clarity at scale: How replay transformed customer support workflows
A case study using jobs-to-be-done and the double diamond to solve context gaps in CX
View case studyAI Scene-based discovery
Portfolio value: Multi-modal search (visual + thematic), semantic indexing.
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Subscription value dashboard
Portfolio value: Retention-focused UX, behavioral economics, personalization at scale, business alignment.
View case studyAI Neighborhood personality profiler
Portfolio value: Creative geo-data storytelling and AI-assisted home search.
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Global trend tracker
Portfolio value: Data storytelling, predictive analytics, viral engagement loops, monetization strategy.
View case studyAI Neighborhood personality profiler
Portfolio value: Creative geo-data storytelling and AI-assisted home search.
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