AI Product Design Lab [WIP]
Short explorations on turning model behavior into workflows people can trust, understand, and act on.
Designing for AI confidence and uncertainty
How interfaces can communicate confidence, evidence, and ambiguity without overwhelming the user.
View exploration
Human-in-the-loop workflows
Designing AI systems that keep people in control while making automation more useful.
View exploration
AI-assisted triage for complex systems
Turning noisy signals and raw events into clearer paths to diagnosis and action.
View exploration
Designing feedback loops for AI systems
How product interfaces can capture corrections, improve outcomes, and help systems learn over time.
View exploration
Designing escalation-aware AI for support workflows
Exploring when AI should answer, ask for context, or hand work off to a human.
View exploration
A replay copilot for product and support teams
A concept for using AI to summarize sessions, surface likely issues, and speed up investigation.
View exploration